Description
The latest learning technology
Special program for Air Hostess students and alumni.
English for Cabin Crew
English for Cabin Crew is designed for learners from B1–B2 level who need to improve their English ability to work as cabin crew. It is suitable for anyone working or planning to work in the aviation industry as cabin crew.
Key Content:
Take off and Landing (Meeting colleagues, Pre-flight briefing, Seating passengers, Securing the cabin, Delays and changes, Arriving and deplaning, Cabin crew log, Crew debriefing);
Managing passenger’s needs: (First impressions, Making passengers comfortable, Passengers with disabilities, Food and beverage service, Small talk, In-flight sales, refusing requests, vulnerable passengers, unaccompanied minors, minor / difficult complaints, disruptive passengers);
Emergencies: (Accidents and injuries, Medical problems, Serious emergencies, Emergency landing);
Announcements: (Safety announcement, In-flight announcements Final announcements);
Reports: (Incident reports: baggage stowage, overcrowding, Air-rage, Medical incidents, Safety issues)
About English for Cabin Crew
This highly practical ESP course is designed for learners from B1–B2 level who need to improve their English ability to work as cabin crew. Each lesson prepares learners to communicate confidently in a typical flight situation with passengers and fellow airline staff.
The course has a strong emphasis on functional skills and building the knowledge and use of flight-specific vocabulary. Learners can improve their oral skills through regular practice aimed at developing international intelligibility.
Exposure to a wide variety of English accents (both native and non-native) helps users develop confidence when dealing with colleagues from around the world, and record and playback activities provide valuable practice with appropriate language and responses in a variety of common flight scenarios.
Great activities, interactive lessons
Key features
- Typical situations that staff will encounter in the airline environment
- Language that has been checked and validated by airline professionals
- A functional syllabus aligned to the most common interactions in airline and airport settings
- Extensive use of listening material that features passengers speaking in different accents
- Record and playback activities for learners to practise communicating in a variety of different situations that are typical of the aviation industry
- Vocabulary building exercises to increase range and control of both common phrases and technical words related to airline and tourist information services
- Skills practice in speaking, listening and pronunciation
Lesson Flow
Lessons follow a systematic structure, and are broken down into short sections. Students can begin a lesson, take a break and simply pick up where they left off.
Each lesson begins with a warmer to introduce the lesson topic and outline lesson aims.
Industry specific words and phrases are practised regularly with the support of video and pictures to aid understanding.
Pronunciation practice, with record and playback functions help build confidence and intelligibility.
Dynamic, interactive role-plays help learners with appropriate responses in common situations.
Humberto
Programa Especial para Estudiantes y Exalumnos de las academias AIR HOSTESS en España.
Curso altamente práctico diseñado para estudiantes que necesitan mejorar su habilidad en inglés para trabajar como tripulantes de cabina, preparar entrevistas de trabajo o que estén en fases de entrenamiento con aerolíneas internacionales.
La exposición a una amplia variedad de acentos ingleses (tanto nativos como no nativos) ayuda a los usuarios a desarrollar confianza al tratar con colegas de todo el mundo, y las actividades de grabación y reproducción brindan una práctica valiosa con el lenguaje y las respuestas adecuadas en una variedad de escenarios de vuelo comunes.